Citizens Bank

The Rhode Island-based bank plans to use artificial intelligence to boost efficiency and improve customer service. "Everything is fair game," said CEO Bruce Van Saun.

A team of ex-First Republic private bankers hopes to serve entrepreneurs who once worked with Silicon Valley Bank.

The bank, which has spent years building an advanced data sharing system, says market forces will drive the project more than political support.

Citizens reduced screen scraping 95% through application programming interfaces. Now it's extending them to business accounts.

The regional bank is offloading a $1.9 billion student loan portfolio in order to focus on its relationships with existing customers, said CEO Bruce Van Saun.

The fintech's Cash Out product charges the equivalent of 300% interest, the Attorney General alleged.

Our annual list of the top five teams in banking.

By collaborating across business lines, the enterprise payments team has been able to quickly share innovations and lessons learned from across the bank.

The $225 billion-asset Citizens Financial Group has partnered with the fintech Pinwheel to streamline the process for new account holders to switch the direct deposit of their paychecks from their old banks.

The five-year deal puts Citizens' brand name in front of New Yorkers, as the bank continues to expand after buying HSBC's East Coast branches as well as Investors Bank last year.