
Rochelle Gorey
Founder and CEO, SpringFourRochelle Nawrocki Gorey is founder and CEO of
Rochelle Nawrocki Gorey is founder and CEO of
Natural disasters are becoming more frequent and more severe, and victims will always require support from their banks. A plan for delivering that support needs to be in place before disaster strikes.
During the pandemic, many banks adopted programs that helped struggling families find stability. Make that a permanent strategy.
The pandemic created a new expectation that banks should show empathy for customers in crisis. Let’s keep it that way.